Get Articles

Get Articles

GET https://api.imber.live/helpdesk/?workSpace=:workSpaceID&filter={"type":"2"}

This endpoint allows you to get articles of your help center.

Query Parameters

Name	Type	Description
filter	object	The filter object
workSpace	string	Your workspace ID

Headers

Name	Type	Description
Authorization	string	Your Authentication Token

200 Articles successfully retrieved.

{
    "success": true,
    "data": [
        {
            "postData": {
                "isEnabled": true,
                "tags": [
                    ""
                ],
                "title": "⚡️🔥بروزرسانی ۱۴۰۰/۰۶/۱۲ - ورژن ۳.۰.۲",
                "status": 1,
                "satisfiedContactsCount": 0,
                "unsatisfiedContactsCount": 0,
                "neutralContactsCount": 0,
                "viewsCount": 110,
                "description": "اضافه شدن امکان دپارتمان بندی، اضافه شدن آمار جدید مکالمات، اپراتورها و امتیاز دهی، امکان چند زبان کردن پایگاه دانش، نمایش مقاله پایگاه دانش در ابزارک",
                "link": "",
                "creator": {
                    "person": {
                        "name": "Hamed gholizadeh",
                        "phone": "09354140661",
                        "avatar": "https://media.imber.live/preview/5fc60396967be139cea6b9d9/5f00bca8f25cee0466768fa0",
                        "nickName": "Hamed",
                        "title": "Customer support"
                    },
                    "workSpaces": [
                        "5f00a44d8e844b5a746f90b3"
                    ],
                    "status": false,
                    "_id": "5f00bca8f25cee0466768fa0",
                    "isJoined": true,
                    "email": "*****@gmail.com",
                    "type": 2,
                    "createdAt": "2020-07-14T07:24:20.931Z",
                    "updatedAt": "2020-07-14T07:24:20.931Z",
                    "organization": "5f00a44d8e844b5a746f90b1"
                },
                "category": {
                    "postData": {
                        "isEnabled": true,
                        "tags": []
                    },
                    "_id": "601fd951e906983f6b73f67e",
                    "name": "changelog",
                    "title": "آخرین تغییرات 🔥",
                    "description": "در اینجا از آخرین تغییرات و جدیدترین ویژگی‌های ایمبر با خبر شوید!",
                    "cover": "https://upload.imber.live/preview/601fd8fe542acb28fa1febc9/0.5059751661909613",
                    "type": 1,
                    "createdAt": "2021-02-07T12:13:05.222Z",
                    "updatedAt": "2021-02-07T12:13:05.222Z",
                    "__v": 0,
                    "organization": "5f00a44d8e844b5a746f90b1",
                    "workSpace": "5f00a44d8e844b5a746f90b3",
                    "lang": "fa"
                }
            },
            "_id": "6132284f89957b6d7a416754",
            "workSpace": "5f00a44d8e844b5a746f90b3",
            "type": 2,
            "lang": "fa",
            "organization": "5f00a44d8e844b5a746f90b1",
            "createdAt": "2021-09-03T13:51:11.548Z",
            "updatedAt": "2021-09-03T13:51:11.549Z"
        },
        {
            "postData": {
                "isEnabled": true,
                "tags": [
                    "insights",
                    "operator"
                ],
                "title": "اپراتورها",
                "status": 1,
                "satisfiedContactsCount": 0,
                "unsatisfiedContactsCount": 0,
                "neutralContactsCount": 0,
                "lang": "fa",
                "viewsCount": 21,
                "description": "در این بخش می‌توانید آمار مربوط به عملکرد اپراتورهای خود را مشاهده کنید",
                "link": "operatorstatistics",
                "creator": {
                    "person": {
                        "name": "Mahdi aghajani",
                        "phone": "",
                        "avatar": "https://upload.imber.live/preview/608166d3a6cb890775fd10c2/5f00a44d8e844b5a746f90b2",
                        "nickName": "Mahdi",
                        "title": "پشتیبانی"
                    },
                    "workSpaces": [
                        "60ee9f4a66f5922341069293"
                    ],
                    "status": false,
                    "_id": "5f00a44d8e844b5a746f90b2",
                    "isJoined": true,
                    "email": "*****@gmail.com",
                    "createdAt": "2020-07-04T15:46:21.162Z",
                    "updatedAt": "2020-07-04T15:46:21.162Z",
                    "type": 2,
                    "organization": "5f00a44d8e844b5a746f90b1"
                },
                "category": {
                    "postData": {
                        "isEnabled": true,
                        "tags": []
                    },
                    "_id": "5f7cb3e1a0a10f012d971ef1",
                    "name": "statitics",
                    "title": "آمار",
                    "description": "آمار اپراتورها و میزان رضایت‌مندی کاربران خود را مشاهده کنید",
                    "cover": "https://upload.imber.live/preview/5f7cb3b823c93e33d6ca4373/0.6063111027917907",
                    "type": 1,
                    "createdAt": "2020-10-06T18:13:53.829Z",
                    "updatedAt": "2020-10-06T18:13:53.829Z",
                    "organization": "5f00a44d8e844b5a746f90b1",
                    "workSpace": "5f00a44d8e844b5a746f90b3",
                    "lang": "fa"
                }
            },
            "_id": "612c6d3526ade789ce83ee60",
            "workSpace": "5f00a44d8e844b5a746f90b3",
            "type": 2,
            "organization": "5f00a44d8e844b5a746f90b1",
            "createdAt": "2021-08-30T05:31:33.911Z",
            "updatedAt": "2021-08-30T05:31:33.911Z",
            "lang": "fa"
        }
    ]
}

Type	Description
1	Category
2	Article
3	Setting